New Visitor Services and Commercial Manager

James Rodliff, Head of Operations, writes:


I can finally formally announce our new appointment for Visitor Experience and Commercial Manager! Ellie Bowes will be starting with us on the first week of April. I asked her for a bio to share and this is what she wrote:


Hello Everyone! My name's Ellie Bowes and I am excited to take up the post of Visitor Experience and Commercial Manager for St Mary Redcliffe. I have been working in Visitor Experience specifically within Heritage sites for the last 10 years, starting my career at the Ironbridge Gorge Museums Trust.


Since then I have developed my skills at the SS Great Britain, the Roman Baths and Bath Abbey managing large teams of staff and volunteers, growing donations and income and delivering visitor experience improvements.


I am passionate about making history and heritage more accessible and using additional income to go back into supporting the local community.


Personally I am energetic, friendly and dedicated. In my spare time I love to hike, travel, paint and I've recently taken up climbing (what I lack in skill I make up for in enthusiasm!) I am due to start in early April.


Greatly looking forward to meeting you all. Best wishes, Ellie, 

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We've seen lots of amazing work in the visitor services department so far this year. SMR stewards have generated over £4,500 donations between January and April 2026 and welcomed over 5000 visitors to the Church. We are welcoming new tour guides to the front of house team with the eventual goal to expand the number of tours we are able to offer to the public. Janet and Reuben have both done their first tours and have received wonderful reviews from visitors. If you are interested in volunteering on the front of house team please contact me on lucy.marshall@stmaryredcliffe.co.uk . We have had some amazing feedback from our outreach events as we aim to welcome not only those familiar with SMR but also those that have never been before. These have included film screenings, talks and most recently the Redcliffe Sessions which raised just under £150 for our Lent charity partner, CALM. Thank you to all those who have supported these. The next Redcliffe Session will be in support of SMR and will feature Bristol band Dogsbody on guitar, cello and violin, and songwriter, Alex Pester on 13th June. I am very excited looking into the rest of 2026 for our future events run both in house and by external hirers, more information of which can be found on our website. If you are interested in volunteering at any future SMR events please let me know! Lucy Marshall Visitor Services Coordinator 06.05.2026