Volunteer Welcomer and Guide (Multiple opportunities)

Location: St Mary Redcliffe Church, Bristol
Commitment: Flexible, to be agreed with the Volunteer Coordinator

About St Mary Redcliffe

St Mary Redcliffe Church is one of Bristol’s most iconic landmarks — a magnificent medieval church with over 800 years of history, stunning architecture, and countless stories woven through its walls. Each year, we welcome around 50,000 visitors from all over the world who come to explore its beauty, spirituality, and heritage. We’re building a team of warm, enthusiastic volunteers to help make every visit a memorable experience — and we’d love you to be part of it!

The role

As a Welcomer and Guide, you’ll be one of the friendly faces that make visitors feel at home from the moment they step inside. You’ll help people discover the rich history of St Mary Redcliffe, share fascinating stories about its past and present, and contribute to the welcoming atmosphere that makes this church so special.

What you’ll be doing

• Welcoming visitors with a smile and offering a friendly first point of contact.
• Helping and directing people around the church and its facilities.
• Sharing stories and information about the church’s history, architecture, and community life.
• Leading guided tours for pre-booked groups (training and support provided).
• Encouraging donations and promoting the Gift Aid scheme to support the church’s work.
• Assisting with ticket sales for tours and special events when needed.

We’re looking for someone who is:

• Warm, approachable, and enjoys meeting people from all walks of life.
• Friendly and well-presented, with a welcoming manner.
• Reliable and enthusiastic, with a positive, can-do attitude.
• Confident using initiative and comfortable working independently.
• Interested in the history and heritage of St Mary Redcliffe (no prior knowledge needed — we’ll help you learn!).
• Open to learning new systems and technology, such as digital tills or booking systems.

What you’ll gain

• The chance to be part of a welcoming, supportive volunteer team.
• Opportunities to learn about one of England’s most remarkable churches.
• New skills in customer service, guiding, and heritage interpretation.
• The satisfaction of helping thousands of visitors enjoy an unforgettable experience.

Interested?

We’d love to hear from you!

Please fill out an application form via our Better Impact page | https://bttr.im/f2tya
To find out more or express your interest, please contact our Visitor Services Coordinator, Lucy Marshall.
lucy.marshall@stmaryredcliffe.co.uk

0117 231 0060